Training Resources

Book Training

Our Customer Training Department offers a full range of training and support resources to suit your exact needs.

Please use the links in the grey box on the left to take you to specific product resources. Training is complementary to our clients and comprises:

  • Initial full product overview training to get new users proficient in using the tool
  • Refresher training for not so regular users
  • Up-skill training for super-users to really get the best from the product
  • New functionality training seminars and support videos
  • Step by step video modules on every aspect of our products functionality
  • Train the trainer sessions to enable you to roll out the product to your clients
  • Breakfast Briefing group training on new products and key learning topics
  • Gorkana Training team are happy to announce the launch of our new Accredited Training Programme for Media Database and Social Media Pro clients.

    The programme is designed to help you be more effective in your role by gaining up to date knowledge of Gorkana tools and services to maximise your PR programme, find ways of making you and your team more efficient and effective, and ensure that you are up to speed with the latest technology and best practice.

    The Gorkana Academy is a certificated programme which has already been utilised by nearly 100 trainees since its launch in late May. The training sessions comprise Proficiency Level for full understanding of the tools on offer to you with your service, and Graduate level which gives you a deeper understanding of how to interrogate data and tailor MyGorkana to your exact business needs.

    View what you will learn on our Social Media Academy programme, or contact us to discuss the sessions and book your place! View here.

    For Media Database Academy programme, Click here.

    We are always happy to discuss your training needs

    Our flexible training fits in with your day, with webinar dates am and pm and a full range of support videos and downloadable PDFs which you will find on these pages.

    Please get in touch with us to discuss your exact needs at

    Below you can book onto our public training sessions which will provide you with a general overview of your chosen service:

    Booking form not displaying? Click here instead to book onto a webinar